FAQs

Products FAQs:

How long do your soaps last?

A 4-4.5 oz bar of soap generally lasts approx. 30 days with daily use. A 5-5.5 oz bar will last approx. up to 45 days with single-person general daily use.

**Note: Want your bar to last as long as possible, keep bars dry in between uses.

Do you sell anywhere else besides online?

Yes, we book vendor events throughout the year and a list of events can be found on our Facebook page here.

Currently, soaps are also available at the following locations:

Peak Sports ~ Downtown Corvallis, Oregon
Sweet Things Boutique ~ Sweet Home, Oregon
Lilliputopia ~ Monroe, Oregon
The Fussy Duck ~ Salem, Oregon

Do you use essential oils (natural) or fragrance oils (synthetic)?

We use both. In our Collections, you'll find that our "Natural Essentials" and "Goat's Milk" soaps are only created with high-quality cosmetic-grade essential oils; while our Monthly Soap Releases are typically made with phthalate*-free synthetic fragrances. Some scents such as vanilla, coconut, berry, chocolate, lilac and some other florals cannot be created as an essential oil.

*Phthalates are mainly added to plastics to increase their flexibility, transparency, durability, and longevity. They are also known for disrupting your endocrine system.

Are your soaps vegan?

We only use vegetable-based oils and butters. We do not use tallow, lard, or any other rendering of animal fats in our soaps. While some soaps are not vegan, due to the use of goat's milk, they are NOT gluten-free as manufacturing/testing practices and guidelines are too strenuous for a single-person operation. Soaps may contain tree nut oils such as almond oil, as well as coconut oil or coconut milk, and avocado oil. Ingredients are listed with each soap on our Products page. Please feel free to reach out to us if you have any questions about the quality or amounts used in the making of our soaps.

Why do you use Sodium Hydroxide/Lye?

True Soap cannot be made without the use of sodium hydroxide/lye (NaOH). Lye "consumes" and binds to the oil molecules and the resulting transformation produces saponified oils (soap) and glycerine (a natural by-product) of the process. This process is called “Saponification".

**DISCLAIMER**

For External Use Only. Keep away from eyes and children. Do not use if allergic to any ingredient. Discontinue use if rash, redness or itching occurs.

Shipping FAQs:

When will I receive my order?

Please allow 1-2 business days for order processing. If an order is placed before Noon, we can usually fulfill the order and ship the same day. Orders placed after Noon, will be processed and shipped the next business day. Transit times will be dependent on USPS.

Terms and Conditions:

Please contact us here if you have any questions or problems with your order.

The following items can't be returned or exchanged, because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns/exchanges for:
    -Custom or personalized orders
    -Intimate items (for health/hygiene reasons)
    -Items on sale

Conditions of return/exchange:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.